Willoby’s Reviews
We do everything we can to please our customers, but don’t just take our word for it …
Willoby’s went over & above to help with my order. It was a big order with lots of deciding & measuring but nothing was too much trouble for Tom at the store, he really helped make the process easier for me. Looking forward to delivery now & very happy with the service I’ve received. The furniture is first class, so much choice & really beautiful pieces in this lovely shop. Thank you!


25 November 2019
Ordered a full bedroom suite last month which was delivered yesterday. Willoby's were honest about the delivery wait before any order was drawn up (which was 5-6 weeks) and the service we received was top notch - absolutely no pressure or shady sales techniques used. Delivery was a fantastic experience and everything was delivered to our bedroom and put together without fuss. Great experience, we will be ordering from Willoby's again. We've previously ordered through another well known Oak retailer and now that we've had the Willoby's experience, there is clearly no competition.


29 June 2017
Very impressed by this lovely furniture shop. Attentive service without undue pressure. Lovely ranges at sensible prices which compare well to those big high street and internet names. Gorgeous accessories and statement items like wine racks and Harry Potter filing boxes. I fell in love with something new round every corner!


28 March 2017
Willoby’s went over & above to help with my order. It was a big order with lots of deciding & measuring but nothing was too much trouble for Tom at the store, he really helped make the process easier for me. After delivery of my furniture I couldn’t be happier, it’s literally stunning....very happy with the service I’ve received. The furniture is first class, so much choice & really beautiful pieces in this lovely shop. Thank you!
Joy Lyons
25 November 2019Good customer service. They always listen and help. Nice portfolio of top quality of furniture . Jayesh Gandhi Cheltenham
Jayesh Gandhi
24 April 2019So far so good,everyone has been incredibly helpful and are very comfortable with getting our bedroom furniture in to the house, up the stairs, in to the room of our choice and build it and take the packaging away. charged a little extra for setting up bed but it was only a little extra, so very impressed so far. Lets see what happens when it all arrives but I have been made to feel confident that all will be well from quality of furniture, to installation.
Alicja Kingsland
30 April 2018Ordered a full bedroom suite last month which was delivered yesterday. Willoby's were honest about the delivery wait before any order was drawn up (which was 5-6 weeks) and the service we received was top notch - absolutely no pressure or shady sales techniques used. Delivery was a fantastic experience and everything was delivered to our bedroom and put together without fuss. Great experience, we will be ordering from Willoby's again. We've previously ordered through another well known Oak retailer and now that we've had the Willoby's experience, there is clearly no competition.
Andrea Mutlow
29 June 2017We brought quite abit of furniture lately.. Otto range we love..got the tv unit & coffee table.. Plus,ramsbury bed.. We are gunna kit our house out with willobys.. Furniture is stunning & the staff are very friendly & so helpful. Been very impressed & happy. Thankyou willoby's...francis,koren & keanu.xx
Koren Susan
13 June 2017Big shout out to the guys at Willoby's who went the extra mile to do us a next day delivery. Great service.
Bev Leahy
21 July 2015Recent ordered a large oak sideboard and bookcase, we wanted the shelf in the sideboard to one side only rather than across the whole width but was told this was not possible. Not to worry I thought I'll sort it out myself. I was very pleased to discover when the items were delivered (free of charge) that not only had the shelf been fitted to one side but the 2 compartments separated by a dividing panel and a further removable shelf in the other side also. No one made a song and dance over it looking for plaudits, just a great piece of much appreciated customer service. Very happy with both pieces of furniture. Thank you Willobys.
Morgan Howell
7 August 2014